Privacy Policy
Effective January 1, 2026
Precision Hayward Concrete, precisionhaywardconcrete.com, info@precisionhaywardconcrete.com
What this policy covers
This policy explains what information Precision Hayward Concrete collects when you use this website, call us or ask for an estimate, and what we do with it. We're a concrete contractor in Hayward, CA, and we only collect what we need to answer you, look at your job and do the work.
It applies to every page of this site, starting from the home page, and to the contact form linked from it. If you want to know more about who we are before you reach out, our about page covers that.
Information you give us
When you fill out our contact form, call or email us, you usually give us your name, phone number, email address, the address of the property and a description of the job, such as a cracked driveway or a new patio. You may also send photos of the area.
We use this to reply to you, set up a time to see the site, prepare your estimate and, if you hire us, schedule and do the work. You don't have to give us anything you're not comfortable sharing, though we can't quote a job without knowing where it is and what it involves.
Information collected automatically
Like most websites, ours can collect basic technical details when you visit, such as your browser type, device, general location based on your internet connection, the pages you view and how you arrived at the site. This comes through analytics tools and small files called cookies that your browser stores.
We look at this information in summary form so we can see which pages people use and fix what isn't working. We don't use it to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you share to answer your questions, give you a quote, schedule and complete your job, send invoices and follow up if something about the work needs attention. We may also use it to keep basic records for our business, taxes and any legal obligations we have.
We don't sell your personal information, and we don't send you marketing messages unless you ask for them.
Who else sees it
Our contact form is run by an outside form service, so what you type into it passes through that company before it reaches us. Our analytics tools are also run by outside providers. These companies handle the information under their own privacy policies.
Beyond that, we share your information only when the job calls for it, such as with a supplier delivering material to your property, or when the law requires it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet our tax and legal record-keeping duties. If you asked for a quote and didn't hire us, we keep that request only as long as it's useful for answering follow-up questions.
When we no longer need the information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you other rights over your information, and we'll honor the ones that apply to us.
We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person. We'll keep records we're required to keep by law even after a deletion request.
Children's information
This site is meant for adults arranging work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or think we've handled it wrongly, call us at (510) 333-4444 or reach us through our contact page. Tell us what you need, and we'll look into it and get back to you.